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Operations Management is the activity of managing the resources which produce and deliver goods and services (Slack et al., 2010). Operations can be seen as one of many functions (e.g. marketing, finance, personnel) within the organisation. The operations function can be described as that part of the organisation devoted to the production or delivery of goods and services. This means all organisations undertake operations activities because...
62 p cntp 21/12/2012 402 2
Từ khóa: Operations Management, Levels of Strategy, Strategy Development, Product Design, Final Design, Process Selection
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