This lecture introduces you to strategic management. This chapter includes contents: The concept of strategic management, role of competitive analysis in strategy formulation, formulating corporate level strategy, formulating business level strategy, formulating functional level strategy, strategy implementation.

 32 p cntp 24/03/2016 357 1 Download

Chapter 4 - Social responsibility and ethics in management. The following are the main points from chapter 4: Discuss how the nature of management jobs creates the possibility for ethical abuses, describe what influences ethical decision-making, explain what practical steps managers can take to improve ethical decision-making, explain for what organizations are socially responsible,...

 21 p cntp 24/03/2016 385 1 Download

Chapter 11 - Human resource management. The following will be discussed in this chapter: The HRM framework; establishing the employment relationship; maintaining the employment relationship; HRIS, internet, intranets & extranets; terminating the employment relationship.

 29 p cntp 24/03/2016 285 1 Download

Chapter 5 - Managerial decision making. The main contents of this chapter include all of the following: Nature of managerial decision making, managers as decision makers, effective decision making, barriers to effective decision making, group decision making, creativity in decision making.

 27 p cntp 24/03/2016 355 1 Download

Chapter 6 - Establishing organisational goals and plans. In this chapter, students will be able to understand: The planning process, the nature of organisational goals, how goals facilitate performance, linking goals & plans, management by objectives.

 24 p cntp 24/03/2016 352 1 Download

Chapter 8 - Fostering an innovative organisation. In this chapter, students will be able to understand: Distinguishing change from innovation, external & internal forces for change & innovation, life cycle stages, termination, organisational development (OD), innovation for competitive advantage, product development,...

 21 p cntp 24/03/2016 348 1 Download

The topic discussed in this chapter is strategic organisation design. This chapter includes contents: overview: organisation structure design, assessing structural alternatives, weighing contingency factors, matching strategy & structure, promoting innovation.

 25 p cntp 24/03/2016 357 1 Download

After studying this chapter, you should be able to: Differentiate between different types of workplace groups and explain how informal groups develop; use a systems approach to describe the factors that influence how groups operate; discuss how group inputs, including group composition, member roles and group size, affect synergy in teamwork;...

 20 p cntp 24/03/2016 366 1 Download

This lecture introduces you to international management. The topics discussed in this chapter are: Nature of international management, assessing the international environment, gauging strategic issues, organising international business, adapting to cultural differences, social responsibility & ethical issues.

 17 p cntp 24/03/2016 384 1 Download

Chapter 14 - Managerial communication. The main contents of this chapter include all of the following: Nature of managerial communication, individual communication & interpersonal processes, group communication, organisational communication channels.

 21 p cntp 24/03/2016 345 1 Download

This lecture introduces you to leadership. The following will be discussed in this chapter: How leaders influence others, searching for leadership traits, identifying leadership behaviour, developing situational theory, transformational leadership, are leaders necessary?

 26 p cntp 24/03/2016 325 1 Download

Chapter 17 - Managing organisations through change and conflict. In this chapter, students will be able to understand: Managing change, managing resistance to change, managing conflict, relationship between conflict & change.

 19 p cntp 24/03/2016 357 1 Download